Shipping information

Shipping is important to us. We’re always looking for new ways to get your order to you as quickly and discreetly as possible. We strive to ensure that your order is delivered in a timely manner, and we understand that privacy is of the utmost importance to you.

Do you ship to my country?

However, in order to provide the best possible service, there are a number of countries that we do not ship to, or only ship certain products to. To find out if and what items we ship to your country, please view the table below. This will help you to determine when you will receive your parcel and how much shipping costs will be.

Shipping Estimations

CountryWorking DaysPriceFree Shipping Starts At
Austria 2-5 € 7.95 € 150.-
Belgium 2-5 € 4.95 € 75.-
Bulgaria 4-8 € 14.95 € 150.-
Croatia 4-8 € 14.95 € 150.-
Czech Republic 4-8 € 8.95 € 150.-
Denmark 2-5 € 8.95 € 150.-
Estonia 4-8 € 9.95 € 150.-
Finland 4-8 € 8.95 € 150.-
France 2-5 € 4.95 € 150.-
Germany 2-5 € 4.95 € 75.-
Greece 6-12 € 9.95 € 150.-
Hungary 4-8 € 8.95 € 150.-
Ireland 3-6 € 8.95 € 150.-
Italy 4-8 € 5.95 € 75.-
Latvia 4-8 € 9.95 € 150.-
Lithuania 4-8 € 9.95 € 150.-
Luxemburg 2-5 € 7.95 € 150.-
Netherlands 1-2 € 4.95 € 25.-
Poland 4-8 € 8.95 € 150.-
Portugal 6-12 € 8.95 € 150.-
Romania 4-8 € 9.95 € 150.-
Slovakia 4-8 € 8.95 € 150.-
Slovenia 4-8 € 8.95 € 150.-
Spain 4-8 € 4.95 € 150.-
Sweden 2-5 € 8.95 € 150.-
United Kingdom 3-6 € 4.95 € 150.-

* All shipping times are approximations and cannot be guaranteed. Note that these may increase during holidays.

** Orders placed are shipped the next business day.

Delivery Information

Delivery Attempts 2
Discrete Shipping Yes
Tracking Code Available Yes
Sign for Delivery Yes
Insured Parcel Yes
Parcel replaced if stopped by customs No
Ship to Packing Stations No
Ship to PO Box No
Delivered by Local Postal Services

Discreet delivery:

With Zamnesia, you don't have to worry. Only you will know what your parcel contains. All our packaging is completely discreet and will look like the ones in the picture below. The outside of the package simply displays your address, our (return) address, and the necessary postage information. Of course, we will not use Zamnesia as the sender's name. Read more about our discreet shipping.

Discreet delivery

DISCLAIMER:

1. While we strive to ensure your order is delivered in a timely manner, the customer and/or recipients are responsible for supplying full and correct delivery details at the time of purchase. Should inaccurate details be provided, Zamnesia cannot be held responsible for any resulting incorrect delivery, delays, non-delivery, or charges howsoever incurred.

2. Zamnesia is not responsible for any losses incurred by the customer or recipients in non-recoverable carriage and/or importation costs associated with the delivery of any goods or their replacement howsoever caused.

3. In the event you receive any faulty or damaged items, please contact us by telephone, letter, or email within seven days of receipt of your order.

Please do not return any goods without prior authorisation. The customer will be responsible for any cost incurred for returning and insuring items, unless otherwise agreed upon.

4. As stated in our Terms & Conditions, liability is transferred to the customer/recipient once an order leaves our warehouse. Should your parcel be stopped by customs because of its contents, Zamnesia cannot be held liable.