Warning for UK customers:

Due to Brexit, all orders to the United Kingdom are subject to import customs charges. You will either get an email from Royal Mail with further instructions, or be required to pay this to the courier before delivery.

Customer Service - Contact Us

For questions about an order or for more information about our products.

Faq | Frequently Asked Questions

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Complaints

If you have a complaint about our products or our service, please contact us using our contact form on this page. Alternatively you can give us a call at the following telephone number: +31 (0)20 722 07 18. We will send you a substantive response within 72 hours. In case you do not agree with the way your complaint was handled or the solution that was offered you can send a complaint to the arbitration committee through the European ODR platform (https://ec.europa.eu/consumers/odr).

Of course your information is safe with us. Read more about it in our Privacy Policy.


Information About Zamnesia

Nieuwezijds Voorburgwal 101-3 (*)
1012 RG Amsterdam
The Netherlands
CoC: 54983045
VAT: NL851516166B01
(*) This address houses our main office.
Purchases or transactions are not possible at this location (no visitors, no sales and no physical shop).